At Who's A Baby?, we understand the challenges and joys of parenthood. Our journey began with the arrival of our first child, when we were astounded by the sheer volume of essentials required and the high costs involved. This inspired us to create a platform where parents can find quality baby products at reasonable prices, ensuring that every item is both practical and affordable.
We carefully curate our selection to include only the best products that we have personally tested and loved for our own children. Our goal is to support new parents by providing reliable, safe, and innovative baby gear that simplifies parenting. From essential nursery items to everyday necessities, Who's A Baby? is your trusted partner in navigating the exciting world of parenthood.
We offer a wide range of products that are designed to make your life as a parent easier and more enjoyable. From our baby feeding set, pajama jumpsuits, disposable diaper changing pads and more to come! We have everything you need to create a happy and comfortable home for your little one. All of our products are carefully chosen to ensure they meet our high standards for safety, durability, and style.
At Who’s A Baby?, our mission is to help parents navigate the exciting journey of parenthood with confidence and ease. We believe that every parent deserves the best possible products for their child, regardless of their budget. That's why we work hard to keep our prices affordable and our products top-notch.
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not fully satisfied, we offer a hassle-free return and refund process, subject to the following conditions:
Returns
• Eligibility: Returns are accepted within 30 days of receiving your order.
• Condition: Items must be in new, unused condition with all original tags, packaging, and accessories intact. Baby clothing must be unworn, unwashed, and free from any damage. Baby feeding sets must be unused, unopened, and in their original packaging.
• Non-returnable Items: For hygiene and safety reasons, we cannot accept returns on baby clothes that have been worn or washed. We also cannot accept returns on baby feeding sets if the packaging has been opened or if the items have been used. Items marked as final sale or clearance are non-returnable.
How to Return an Item
1. Contact Us: Please email us at whosababy1@gmail.com with your order number and the reason for the return. Our customer service team will provide you with return instructions.
2. Return Shipping: You are responsible for return shipping costs unless the item is defective or damaged. We recommend using a trackable shipping service for returns, as we are not responsible for lost or damaged returns.
3. Inspection: Once we receive the returned item, it will be inspected to ensure it meets the return conditions. If the item meets our return guidelines, we will process your refund.
Refunds
• Processing Time: Once your return is approved, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.
• Restocking Fee: In some cases, a restocking fee may apply. This will be clearly communicated if applicable.
Exchanges
We do not offer direct exchanges. If you need a different size, color, or item, please return the original purchase for a refund and place a new order.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will provide a full refund or replacement at no additional cost to you. This applies to both baby clothes and baby feeding sets.
Please Note: This policy is subject to change without notice. For the most up-to-date information, please check this page regularly.
If you have any questions or need further assistance, feel free to reach out to our customer service team at [your email address].
Feel free to customize the policy further to align with your specific store practices and preferences.
Who’s A Baby?
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